Recruitment Consultant

£25,000 - £30,000 + Commission OTE £40,000 - £45,000 

Financial:

o consistently achieve the minimum productivity standards of invoiced fees.  

Ensure consistent achievement of both financial and activity targets agreed and set, to include

Ensure competitive and profitable fees negotiated in line with company and / or branch pricing directives

Minimise aged debt within the branch by ensuring credit checks completed in line with company policy and T&C`s issued to all customers

Ensure credits raised do not exceed the acceptable level as per company standard

Participate in the annual budget setting process

Applicant Attraction, Management and Retention

Objective: to ensure effective recruitment strategies and processes administered resulting in 75% of registered applicants being successfully placed and 100% satisfaction of all applicants registered

Identify and communicate applicant skill categories required to meet business demands

Participate in applicant attraction activities ensuring all resources available are utilised, cost effective recruitment solutions are used and, ultimately, permanent vacancies are filled

Conduct full and thorough applicant registrations to ensure (1) applicant requirements and capabilities understood, (2) accurate and speedy matching can be completed (3) applicant commitment ascertained (4) compliance for all legislation pertaining to Contractors/Self Employed and adherence to IR35 off pay roll legislation

Conduct applicant marketing calls in line with minimum standards as per company directive

Maintain accurate filing systems using CRM for both active/inactive/placed Contractors ensuring all contact and activity completed is recorded

Conduct full and thorough pre-interview and post interview briefings with all applicants if required

Conduct satisfaction/control calls to all placed candidates as per process to minimise credits, do not starts and to increase application satisfaction

Ensure all applicant issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned

Customer satisfaction, retention and development

Objective: effectively manage all customer requirements resulting in 75% of vacancies placed are filled in first year and 100% satisfaction of service levels received. Second year 85% of vacancies placed.

Obtain full and detailed vacancy capture sheet to ensure (1) customer requirements understood (2) accurate matching can be completed (3) customer commitment to take Contractors once sourced

Agree and meet all response times with customers where booking(s) are taken

Ensure all post placement calls are made and recorded to both candidate and customer

Ensure unfilled/cancelled booking levels do not exceed company standard by effective job taking, accurate and speedy matching together with effective customer control and servicing

Where SLA in place, ensure all recruitment criteria is met and /or achieved

Initiate sufficient levels of contact to all customers ensuring strong relationships built and customer commitment maintained and developed

Participate in customer satisfaction and retention activities

Conduct site visit to all new customers (prior to supply where possible) or within two weeks of first booking being secured.

Maximise all opportunities within existing customers to ensure sole/preferred supplier status achieved, all sectors conduct regular service reviews with all customers, recommended time frames

Support and participate in customer hospitality and entertainment events

Identify and target lapsed / decreased spend customers and implement activities to address

Ensure all customer issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned

New business Development

Objective: to ensure effective sales strategies in place and year on year increased level of new business conversions achieved

Generate leads using all resources available, record information on CRM and action immediately

Participate in territory management

Identify competitor information using all resources available, record information in competitor file to implement on CRM and action immediately

Identify and manage own portfolio of prospect target accounts ensuring agreed activity is completed and conversion of accounts is achieved

Ensure consistently complete sales activities as per activity plan

Ensure all required sales letters/emails and materials are sent to prospective customers in a timely manner and meet company standards

Attend networking and exhibitions.

Write material for reach/engagement and showcase expertise in the specific space, as blogs, newsletters and other mediums as required to include press, magazines and all social media platforms.