Barnstaple
Full time
Permanent
Salary - competitive
Commercial Business Support
 
The company
My Client is a North Devon success story providing managed telecommunications solutions to the business community. With over 300 businesses served both locally and nationally. My client has become the by-word for dependability and innovation in an ever-changing technological landscape. As a business, they have the capability of a corporate and the agility of a family-owned company.
 
 
What is the purpose of the General Manager?
We put our success down to our Innovative and supportive workforce, and we are offering the opportunity for a skilled General Manager to drive forward our ambitious program from our offices in Barnstaple. You will be working with our well-established operational teams, providing support to a business that makes a true difference.
 
What will the General Manager do?

• You will be leading our well-established operational teams, taking operational responsibility for all three departments.
• Your customer service and commercial background will ensure that our customers are given a high-quality experience when they enter our site, and there is a recognisable EMR brand across our operation.
• By leveraging the technical expertise of our knowledgeable workforce, we can offer this opportunity to someone who is looking to broaden their experience and who is looking to work with an organisation that makes our world a better place
• Leading and developing your workforce through your adaptive management style
• Encouraging collaboration with your team
• Implement lean management and continuous improvement techniques- Inspiring others to reduce waste and improve productivity within the workforce

What skills and experience will the General Manager have?

• Commercial and Customer - focused approach- You are a true advocate for Customer Service and making your operation a success, ensuring business excellence and service delivery is best in class
• You have a strong track record of achievement in Operational & Commercial Management within your industry
• Your track record demonstrates that you are motivated and driven to achieve increased efficiencies, reduced costs, and improved outcomes in all operational areas
• You're experienced in managing a dynamic team, and your management style is collaborative and inclusive.
• You will be able to develop strategies and plans to achieve strategic outcomes and influencing the wider business in operations.