Recruitment Consultant with ref. CGPG4

Recruitment Consultant - Permanent Desk Engineering and Manufacturing

Job Description

Financial:

to consistently achieve the minimum productivity standards of invoiced fees.
Ensure consistent achievement of both financial and activity targets agreed and set, to include
Ensure competitive and profitable fees negotiated in line with company and / or branch pricing directives
Participate in the annual budget setting process

Applicant Attraction, Management and Retention

To ensure effective recruitment strategies and processes administered resulting in high % of registered applicants being successfully placed and 100% satisfaction of all applicants registered
Identify and communicate applicant skill categories required to meet business demands
Participate in applicant attraction activities ensuring all resources available are utilised, cost effective recruitment solutions are used and, ultimately, permanent vacancies are filled
Conduct full and thorough applicant registrations to ensure (1) applicant requirements and capabilities understood, (2) accurate and speedy matching can be completed (3) applicant commitment ascertained (4) compliance for all legislation pertaining to Contractors/Self Employed and adherence to IR35 off pay roll legislation
Conduct applicant marketing calls in line with minimum standards as per company directive
Maintain accurate filing systems using CRM for both active/inactive/placed Contractors ensuring all contact and activity completed is recorded
Conduct full and thorough pre-interview and post interview briefings with all applicants if required
Conduct satisfaction/control calls to all placed candidates as per process to minimise credits, do not starts and to increase application satisfaction
Ensure all applicant issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned

Customer satisfaction, retention and development

Effectively manage all customer requirements resulting in high % of vacancies filled
Obtain full and detailed vacancy capture sheet to ensure (1) customer requirements understood (2) accurate matching can be completed (3) customer commitment to take Contractors once sourced
Agree and meet all response times with customers where booking(s) are taken
Ensure all post placement calls are made and recorded to both candidate and customer
Ensure unfilled/cancelled booking levels do not exceed company standard by effective job taking, accurate and speedy matching together with effective customer control and servicing
Where SLA in place, ensure all recruitment criteria is met and /or achieved
Initiate sufficient levels of contact to all customers ensuring strong relationships built and customer commitment maintained and developed

Participate in customer satisfaction and retention activities, to include

Telephone and postal surveys
Visits
Conduct site visit to all new customers (prior to supply where possible) or within two weeks of first booking being secured.
Maximise all opportunities within existing customers to ensure sole/preferred supplier status achieved, all sectors conduct regular service reviews with all customers, recommended time frames
Support and participate in customer hospitality and entertainment events
Identify and target lapsed / decreased spend customers and implement activities to address
Ensure all customer issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned
Ensure full compliance with IR35 and off pay roll rules for end client

New business Development

Ensure effective sales strategies in place and year on year increased level of new business conversions achieved
Generate leads using all resources available, record information on CRM and action immediately
Participate in territory management
Identify competitor information using all resources available, record information in competitor file to implement on CRM and action immediately
Identify and manage own portfolio of prospect target accounts ensuring agreed activity is completed and conversion of accounts is achieved
Ensure consistently complete sales activities as per activity plan
Ensure all required sales letters/emails and materials are sent to prospective customers in a timely manner and meet company standards
Attend networking and exhibitions.
Write material for reach/engagement and showcase expertise in the specific space, as blogs, newsletters and other mediums as required to include press, magazines and all social media platforms.

What will get in return?