Recruitment Consultant

 Recruitment Consultant - Permanent Desk Engineering and Manufacturing

Job Description

Financial:

  • to consistently achieve the minimum productivity standards of invoiced fees.
  • Ensure consistent achievement of both financial and activity targets agreed and set, to include
  • Ensure competitive and profitable fees negotiated in line with company and / or branch pricing directives
  • Participate in the annual budget setting process

Applicant Attraction, Management and Retention

  • To ensure effective recruitment strategies and processes administered resulting in high % of registered applicants being successfully placed and 100% satisfaction of all applicants registered
  • Identify and communicate applicant skill categories required to meet business demands
  • Participate in applicant attraction activities ensuring all resources available are utilised, cost effective recruitment solutions are used and, ultimately, permanent vacancies are filled
  • Conduct full and thorough applicant registrations to ensure (1) applicant requirements and capabilities understood, (2) accurate and speedy matching can be completed (3) applicant commitment ascertained (4) compliance for all legislation pertaining to Contractors/Self Employed and adherence to IR35 off pay roll legislation
  • Conduct applicant marketing calls in line with minimum standards as per company directive
  • Maintain accurate filing systems using CRM for both active/inactive/placed Contractors ensuring all contact and activity completed is recorded
  • Conduct full and thorough pre-interview and post interview briefings with all applicants if required
  • Conduct satisfaction/control calls to all placed candidates as per process to minimise credits, do not starts and to increase application satisfaction
  • Ensure all applicant issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned

Customer satisfaction, retention and development

  • Effectively manage all customer requirements resulting in high % of vacancies filled
  • Obtain full and detailed vacancy capture sheet to ensure (1) customer requirements understood (2) accurate matching can be completed (3) customer commitment to take Contractors once sourced
  • Agree and meet all response times with customers where booking(s) are taken
  • Ensure all post placement calls are made and recorded to both candidate and customer
  • Ensure unfilled/cancelled booking levels do not exceed company standard by effective job taking, accurate and speedy matching together with effective customer control and servicing
  • Where SLA in place, ensure all recruitment criteria is met and /or achieved
  • Initiate sufficient levels of contact to all customers ensuring strong relationships built and customer commitment maintained and developed

Participate in customer satisfaction and retention activities, to include

  • Telephone and postal surveys
  • Visits
  • Conduct site visit to all new customers (prior to supply where possible) or within two weeks of first booking being secured.
  • Maximise all opportunities within existing customers to ensure sole/preferred supplier status achieved, all sectors conduct regular service reviews with all customers, recommended time frames
  • Support and participate in customer hospitality and entertainment events
  • Identify and target lapsed / decreased spend customers and implement activities to address
  • Ensure all customer issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned
  • Ensure full compliance with IR35 and off pay roll rules for end client

New business Development

  • Ensure effective sales strategies in place and year on year increased level of new business conversions achieved
  • Generate leads using all resources available, record information on CRM and action immediately
  • Participate in territory management
  • Identify competitor information using all resources available, record information in competitor file to implement on CRM and action immediately
  • Identify and manage own portfolio of prospect target accounts ensuring agreed activity is completed and conversion of accounts is achieved
  • Ensure consistently complete sales activities as per activity plan
  • Ensure all required sales letters/emails and materials are sent to prospective customers in a timely manner and meet company standards
  • Attend networking and exhibitions.
  • Write material for reach/engagement and showcase expertise in the specific space, as blogs, newsletters and other mediums as required to include press, magazines and all social media platforms.

What will get in return?

  • up to £30,000 basic salary
  • No threshold Commission
  • 25 days holiday + your birthday + BH
  • Snacks
  • Pension
  • Training for your specific requirements
  • A great team Culture and company ethos
  • Days/Nights out
  • Flexible working home, office or both
  • Progression - path to obtaining share options in the business