Job description
Sales and Customer Service Representative
Plymouth
£30 - £35k
8.30am to 5pm Mon - Thurs. 8.30am - 2.30pm Fri
The Company
The company is a leader in the design, supply, installation, and maintenance of automated centralised lubrication systems. They provide the automotive, industrial and construction industries with innovative autolube systems.
What is the purpose of the Sales Representative role?
- To maintain effective ongoing relationships with key customers and interfaces with sales staff on a regular basis.
- Mange customer accounts
What will be the responsibilities of the Sales Representative?
- Receive all inbound sales calls and accurately log onto CRM system.
- To identify parts required and pricing via email and telephone enquiries.
- Make proactive sales, service and parts calls to smaller existing and new accounts.
- Upselling of parts and services during all calls.
- Updating CRM with new customers/contacts, leads and progression of leads.
- Updating customers on progression of orders.
What skills and experience will the Sales Representative have?
- Ability to develop strong customer/employee relationships.
- Results, goal and performance oriented.
- Strong analytical skills.
- Ability to contribute in cross-functional teams.
- Excellent written and verbal communication.
- Degree in Business or Product Marketing (desirable)
- Experience of working within a call centre/customer services environment
- Full UK driving licence
What will the Sales Representative get in return?
- £30 - £35k
- Develop into Field Sales position after 6 months with excellent commission
- Short day Friday
- 25 days holiday + bank holidays
- Pension