Quality Engineer
Four day working week - Monday to Thursday
 
About our Client:
 
A Barnstaple based company delivering cutting-edge electronics solutions with a design-centric approach for mission-critical applications across specialized global markets.
 
What is the purpose of the Quality Engineer?

• To work closely with the Quality Manager to improve the Business Management processes in line with the Regulatory, Customer and Business needs.
• To support and host Customer Audits and visits as well as a Customer Focal for Quality.
• To drive effective Continual Improvement activities in the Value Stream to deliver RFT and COPQ objectives – including PPAP, Control Plans, 8D RCCA.
• To deliver planned Internal Audits to support annual internal audit plan and manage non-conformances to completion on time.
• To drive improvements in the Quality Culture.
• Quality Training.
• To deliver the Value Stream Quality Improvement Plan.
 
What you will do as the Quality Engineer?

• Demonstrate safe behaviour at all times, and ensure yourself and others in your working areas are safe and not exposed to significant risk.
• Health and Safety awareness and engagement
• Coaching, Training, engagement and visual on shop floor
• BMS Process, Procedure Documentation creation
• Pro active problem identification and solving – using tools and techniques appropriate to task
• Accountability for driving and facilitating effective RCCA through AS13000
deployment
• Manage Customer Returns, including determining liability, using / issue of RMA and driving to root cause .
• Attend and support daily Tier 2 meetings
• Lead and Focal for identified Key Customer Accounts – driving performance
improvement and compliance to standards
• Managing and reporting on Permit / Waiver status and also for Processing Permit applications for Focal Customers
• Conducting internal audits to AS9100 and support and lead on customer Audits as required
• Raising the level of Quality Awareness through the support Teams using techniques such as Toolbox Talks
• Key player within delivery team – focussed on RFT and OTD
• Co-ordination and lead on PPAP activity
• You may be required from time to time to undertake such other duties as the
company may reasonably require.
 
What skills and experience will you have as a Quality Engineer?
 
• Excellent interpersonal skills.
• Ability to build strong relationships and communicate effectively at all levels.
• Good Understanding AS9100 and Business Management Systems.
• Be able to influence key stakeholders and cross functional teams to achieve key business objectives and deliver process improvement.
• Able to create and work to KPI’s in a performance driven business environment.
• Good time and priority management.
• Ability to facilitate and lead where appropriate effective RCCA problem solving events with a cross functional team.
• Work well under pressure to meet strict deadlines.
• Able to and confident in presenting to the wider organisation.
• Ability to think and act strategically across all the support areas.
• Bias towards action – a completer finisher.
 
• A high standard of Maths and English.
• A sound experience base in problem solving – method specific
• Lead Auditor or Internal Auditor qualified (AS9100)
• Relevant training in AS9100 and ISO.
• Experience of Customer FAIR to AS9102.
• A formal qualification in Quality / electronic / mechanical engineering.
• Computer literate.
• PPAP / Lean Manufacturing/ CI qualification and or relevant experience in application of lean tools and creations of improvement plans. (Six sigma)
• Strong presentation skills.
• Experience of Leading Teams.
 
Example KPI's
• No Audit Non compliances in VS’s
• RFT - Product Quality Right First Time
• COPQ – Cost of Poor Quality
• 8D Status - Complete on Time and Effectiveness
 
What you will get in return: